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Policy Privacy

This is the Privacy Policy of the company General World Assistance, with address Calle las Turmalinas No. 177, La Perla district; province of Callao and department of Lima, Peru, which is in harmony with current regulations on the protection of Personal Data (Law 29733 and Supreme Decree 003-2013-JUS). Below are the purposes of the information that you give us, who is responsible for processing it, the storage time in our Databases, the protection measures and the means to exercise your rights as the owner of Personal Data.

What information do we collect?
We collect personal information related to name, address, telephone, cell phone, email, and other information necessary to fulfill the purposes detailed below. On our website, through virtual forms contained in sections such as “Contact Us” you provide us with your data; This information will be stored in our databases of Potential Clients, Clients and Claims Book, duly registered with the National Registry for the Protection of Personal Data, for an indefinite period of time or until you revoke your consent.

Our data banks are duly registered with the General Directorate of Personal Data Protection, as required by current regulations. In order to send you advertising-type information, you must grant us your express authorization through the check boxes implemented in the various sections through which we collect your personal data; Without such authorization General World Assistance will refrain from sending you this type of email.

How do we protect your information?
General World Assistance has all the necessary technical, legal and organizational measures to guarantee the security and confidentiality of your personal data; as well as to avoid any improper manipulation, accidental loss, destruction or unauthorized access by third parties.

In this sense, General World Assistance will only process personal data that is stored in repositories that meet the security conditions required by the Personal Data Protection Regulations. Likewise, your information will not be sold, transferred or shared without your authorization and for purposes other than those described below.

For what purposes do we use your information?
The personal data that you provide us is used to fulfill the following main purposes: (i) Register you as a user of the platform; (ii) Enter or update your profile on the platform on your own or by using a third party access provider provided (Facebook Inc and Google Inc). By doing this, you authorize each login provider to send us your profile registration information within their service, except for your password; (iii) If authorized, send offers, promotions, benefits, contests and, in general, advertise new products or services of General World Assistance through your email as well as carry out a satisfaction survey for the services and products of General World Assistance. General World Assistance; (iv) collect information obtained through cookies, IP address, beacons in order to track the use of content; (v) track purchases made; (vii) payment processing; and, (viii) establish an effective and efficient means of communication to respond to the suggestions/questions/complaints/claims provided; and, (vi) update your information.

Who has access to your information?
You authorize us to share and entrust the processing of your personal information to third parties that provide us with services to improve our activities. In these cases, General World Assistance will guarantee that the processing of your data is limited to the previously authorized purposes, that it is kept confidential and that appropriate security measures are implemented.

General World Assistance may process my personal data directly or by the companies that make up the business group.

General World Assistance and the data processors it has designated have adopted all technical, legal and organizational security measures to protect the information, prevent its improper use and reduce the risks of loss or filtration.

How can you exercise your rights as the owner of Personal Data?
General World Assistance recognizes and guarantees the exercise of the rights of access, rectification, cancellation, opposition, information or revocation that you are entitled to by law, for which you can send a communication to the email comercial@generalworldassistance.com or to the address located at Las Turmalinas Street No. 177 La Perla; Lima, Peru, with the subject “Personal Data Rights”

Updates to this privacy policy
Due to the continuous improvement of our processes, General World Assistance may make modifications and corrections to this Privacy Policy. Please check these terms regularly for any changes that may have occurred and how they may affect you.

Regarding how data is collected in the General World Assistance application called “General World Assistance”, the data is not shared with third parties. To proceed with the deletion of the user, you only have to contact the email comercial@generalworldassistance.com. Once the deletion is done, no type of data is retained and it is immediate.

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